Frequently Asked Questions

Everything you need to know about your Gully Sports India experience.

What is the typical delivery timeline for orders within India?

Most orders are processed within 24-48 hours. Depending on your location, delivery usually takes 3-7 business days across India.

Do you offer a return or exchange policy on sports gear?

Yes, we offer a 7-day return and exchange policy for unused items in their original packaging. Please note that personalized or custom-made equipment is non-returnable.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.

How can I track the status of my shipment?

Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your package in real-time.

Are the products sold on Gully Sports India authentic?

Absolutely. We pride ourselves on sourcing directly from authorized manufacturers and brands to ensure every piece of equipment is 100% genuine.

Do you provide bulk discounts for sports academies or schools?

Yes, we offer special pricing for bulk institutional orders. Please contact our support team with your requirements for a customized quote.